Flexible Refund Policy

Starter launchpad has been designed from the ground up with maximum security considerations on behalf of the users. As a mechanism to mitigate risks, protect against malicious activity, and align the behaviors of projects that get listed on the Launchpad, a novel refund policy has been implemented.

How The Refund Policy Works

Immediately following the successful completion of an IDO, a grace period begins.

Grace periods will last anywhere from 7-14 days, as deemed necessary according to the risk evaluations conducted by Starter Pad's administrative team. Under certain circumstances, this period may vary; if the grace period is outside of this range, clear communications about it shall be made available across all community social media channels.

For the duration of the grace period, Launchpad users/IDO participants will be presented with two options in their dashboard: “Claim” and “Refund”.

During any point within the grace period, users have the right to evaluate the market performance and inspect the team's intentions under greater scrutiny. Should any concerns (or personal circumstances) arise where the user no longer wants to participate in the token launch, they can withdraw from participation by simply selecting “Refund.” As soon as a user confirms a refund, the claim options will disappear, and after a short processing period, their initial contributions will be released directly back to their wallet addresses.

Be advised the inverse logic holds true for the "Claim" option. If at any point a user selects “Claim” they will secure their tokens and begin collecting their token allocations (via the predefined vesting schedule); which would result in the voiding of the refund option completely.

Participation confirmations are FINAL.

Once claimed, refunds are voided. Once refunded, claims are voided.

Refund Qualification

Refunds are 100% recouped; there are no penalties for using it.

Every tier/grade of participant, from bronze all the way up to diamond, qualifies for a refund on their committed funds, so long as they make their request within the allotted refund period time frame and do not claim before its expiry.